Banking Operations Business Analyst

  • Full-Time
  • Hybrid

Job Description:

About Us
At SILVARE, we're a dynamic team achieving remarkable results. We've built a reputation for delivering fast, impactful results that keep our clients coming back, many of whom are some of the biggest names in tech.

What Μakes Us Different
We're easy to talk to, we get straight to the point and we're all about making things happen. We're proud of the strong relationships we build, both with our team and our clients. We believe in keeping our people happy, whether it's through improving benefits, having open conversations about their projects or just being there when they need us. It's a supportive environment and culture that helps both us and our people thrive. If you're ready to work on exciting projects, grow alongside industry leaders and make a real impact, we'd love to have you join us at SILVARE.

Role Overview

We are looking for a Banking Operations Business Analyst. In this role, you will be responsible for analyzing and optimizing banking operations processes, gathering business requirements, and translating them into practical solutions that improve efficiency, accuracy, and compliance. You'll work closely with operations, technology, and risk teams to ensure processes and systems support day-to-day banking activities effectively.

What You'll Be Doing

  • Partner with banking operations teams (e.g., payments, account servicing, reconciliation, settlements) to identify pain points and document business requirements.
  • Analyze end-to-end operational workflows to identify inefficiencies, bottlenecks, and opportunities for process improvement or automation.
  • Develop process maps, functional specifications, user stories, and acceptance criteria to guide system enhancements and operational changes.
  • Support operational readiness for new products, systems, or regulatory changes, including impact assessments and change documentation.
  • Coordinate and participate in user acceptance testing (UAT) to validate that solutions meet operational and business needs.
  • Conduct data analysis to monitor operational performance, identify trends, and support root-cause investigations.
  • Assist in ensuring operational processes align with banking regulations, internal controls, and audit requirements.
  • Prepare reports and presentations summarizing findings, recommendations, and project status for stakeholders and management.

What You'll Bring

  • 3+ years of experience as a Business Analyst within banking operations or financial services.
  • Solid understanding of core banking operations processes (e.g., payments, transaction processing, reconciliation, account maintenance).
  • Familiarity with regulatory and control requirements relevant to banking operations.
  • Strong analytical and problem-solving skills with high attention to detail and accuracy.
  • Proficiency in process mapping, requirements documentation, and UAT coordination.
  • Strong communication skills, with the ability to bridge conversations between operations staff, technical teams, and management.

How We Support Your Growth

Lunch Is On Us: Monthly allowance for your favorite meals.
Health First: Private health & life insurance for peace of mind.
Set Up For Success: The right tools to stay connected and perform your best.
Curiosity Never Retires: Access to Udemy for unlimited learning.
Career Rocket Fuel: Coaching and mentorship programs tailored to your goals.
Work With The Best: Collaborate with industry-leading clients.
Celebrate Diversity: Be part of a team that values every perspective.
Performance Pays Off: Annual discretionary bonus based on yearly contributions.
Social Responsibility: Give back through volunteering and sustainability.

Excited to Make an Impact? Apply today and be part of what we're building together

At
SILVARE, we are committed to diversity, equity, and inclusion in all aspects of our workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or any other characteristic protected by law.

Last but not least, we remain fully committed to protecting your privacy. Our operations align strictly with the General Data Protection Regulation (EU) 2016/679. Any personal data provided within this application is processed and stored in full accordance with applicable data protection laws, utilized solely to evaluate your candidacy for recruitment purposes.